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Case Management Services

Based on triage criteria, and proactive triggers, a Certified Case Manager will identify cases in which quality of care, cost-effectiveness and case outcome can be positively affected.  Type of cases which benefit from case management include, castastropic injuries and illnesses, and cases which involve high cost, high utilization, and high risk.  A V/G Associates Certified Case Manager provides the following services:

  • Telephone communication with patients, family, and healthcare providers.   Our clients may request on-site services as well.
  • Collaboration with our client to develop, coordinate and monitor a goal orientated treatment plan to maximize use of available resources while reducing fragmentation of the patient's care.
  • Short term intervention to streamline delivery of health services while promoting cost effective alternatives, timeliness and appropriate utilization of available resources.
  • Written documentation of case activity, progress and cost savings.

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